Privacy Policy

Last updated: April 2026

Who We Are

Master Builder is a residential building and renovation company based in Luton, serving Welwyn Garden City, St Albans, Hitchin and surrounding areas. Our website address is: https://masterbuilderluton.com

For any privacy related enquiries please contact us at: qualitybuilder001@gmail.com

What Information We Collect

We collect information you provide directly to us when you:

- Fill in a contact form on our website

- Call or email us directly

- Request a site visit or quotation

The information we collect includes your name, phone number, email address, and details about your project.

How We Use Your Information

We use the information you provide solely to:

- Respond to your enquiry

- Arrange site visits and provide quotations

- Communicate with you about your project

We do not use your information for marketing purposes without your explicit consent. We do not sell, share or transfer your personal data to any third party.

Contact Forms

When you fill in a contact form on our website we collect your name, email address, phone number and project details. This information is sent directly to us by email and is used only to respond to your enquiry.

Cookies

Our website may use basic cookies to ensure the site functions correctly. These cookies contain no personal data. You can disable cookies in your browser settings at any time without affecting your ability to use the website.

Embedded Content

Pages on this website may include embedded content such as maps or social media links. Embedded content from other websites behaves as if you have visited those websites directly and may collect data, use cookies or monitor your interaction with that content.

How Long We Retain Your Data

Enquiry and contact form data is retained for a maximum of 12 months. After this period your data is permanently deleted unless we have an ongoing contractual relationship with you.

Your Rights

Under UK GDPR you have the right to:

- Request a copy of any personal data we hold about you

- Request that we correct any inaccurate data

- Request that we delete your personal data

- Withdraw consent at any time where consent is the basis for processing

To exercise any of these rights please contact us at: qualitybuilder001@gmail.com

Data Security

We take reasonable steps to protect any personal information you provide to us. Our website is served over HTTPS and all contact form submissions are transmitted securely.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top.

Contact Us

If you have any questions about this privacy policy or how we handle your data please contact us:

Master Builder
Email: qualitybuilder001@gmail.com
Phone: 07393 068407
Website: https://masterbuilderluton.com